TOPS CAT-3 JPMC

Cybersecurity, Data, Service Management,
and Training consulting. 

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The TOPS CAT-3 contract simplifies the procurement of technology consulting resources for all state agencies, boards and commissions, governmental units, and qualified not-for-profit agencies. Category 3 focuses on Cybersecurity, Data, Service Management, and Training ,and it is in place through October 10, 2033. Please contact sled@divihn.com with any inquiries.

PRIMARY AWARDEE: DIVIHN INTEGRATION INC.

CATEGORY THREE
BidBuy #: P-56207
Contract #: CMT456207
DOMAINS: Cybersecurity, Data, Service Management, Training
POSITION TITLES
  • Business Analyst
  • Business Architect
  • Cybersecurity Analyst
  • Data Analyst
  • Data Developer
  • Data Manager
  • Data Trainer
  • Information Systems
  • Auditor
  • ITIL Business Analyst
  • Project Manager
  • Security Architect
  • Security Engineer
  • ServiceNow Change Management Specialist
  • ServiceNow IT Asset Management/ Configuration Management Specialist
  • ServiceNow IT Service Management Specialist
  • Solution Architect
  • Technical Writer
  • Trainers (all types)

Cybersecurity, Data, Service Management includes but is not limited to the following high-level categories:

  • 1) Cyber/Information Security Services,
  • 2) Incident Response and Disaster Recovery Services,
  • 3) Information and Identification Services,
  • 4) Teaching and Learning Services, and
  • 5) Deployment Services.

The following descriptions are indicative of the services
covered under TOPS CAT Three.

  • Cyber/Information Security services include, but are not limited to, risk reporting; analysis of existing environments and identification of deficiencies and gaps in information security; data protection services; cloud security services; security vulnerability and remediation; risk assessment; security operating procedures; penetration testing; security policies and processes; security and technical architecture; security engineering; safeguarding technical environments to mitigate information security risks; designing, implementatig, and administering cybersecurity detection capabilities; incident response and remediation; planning, designing and implementing systems to support critical business functions; maintaining essential aspects of business functionality; and coordinating, testing and updating disaster recovery plans.
  • Data services include, but are not limited to, information architecture; data modeling; data transformation; data protection; decision support structures and systems; integrated data architecture; and enterprise data management.
  • Service Management services include, but are not limited to, all IT Service Management (ITSM) capabilities and delivery functions; ServiceNow subject matter expertise, development, and administration; Incident, Problem and Change process development and implementation; Configuration Management Database (CMDB); and root cause identification and remediation.
  • Teaching and learning services include, but are not limited to, e-learning platforms; competency-based talent management services; custom training; product/topic specific classroom or virtual training; certification programs; software training; and instructional design.
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