EDI Services
Built Around Your Environment
Scope Shapes Everything
Scope determines what an engagement can fix before a single change is made. Get the scope wrong, and the work solves the wrong problem.
Each engagement starts with a clear picture of where your EDI environment stands today. That includes platform configuration, data quality, map customizations, workflow logic, and trading partner setups. From there, we recommend the service that best fits your environment.
Each Stage Demands Its Own Approach
Each engagement type has its own starting point, its own risks, and its own deliverables. The sections below break down what each one covers.
Is your EDI environment performing at its best? This engagement measures that against chargeback and compliance risk, the financial exposure a purely technical health check would miss.
- Platform configuration review
- Data quality assessment
- Map customizations
- Workflow logic
- Service levels
- Trading partner setups
- Fragile map configurations
- Data quality gaps causing transaction rejections
- Workflow bottlenecks
- Misaligned trading partner profiles
This engagement covers platform setup, team training, map development, and trading partner onboarding. Structured checkpoints and parallel-run periods help reduce implementation risk and support a smoother go-live.
- Platform setup
- Team training
- Map development
- Trading partner onboarding
- Structured checkpoints validate each phase
- Parallel-run periods confirm readiness before go-live
- Proprietary automation tools support validation throughout
- New connections go live only after they're tested
Version upgrades follow the same checkpoint-driven approach as a new implementation. This engagement covers platform version assessment, map compatibility validation, and trading partner testing, scoped to move an existing environment onto a currently supported version.
- Platform version assessment
- Map compatibility validation
- Structured checkpoints validate each stage
- Best Practices Advice guides the upgrade path
DivIHN treats migrations as high-risk projects by design. Structured checkpoints and parallel-run validation help move your EDI environment to a new platform while minimizing downtime and business disruption.
- Platform setup on the destination system
- Map development or conversion
- Trading partner onboarding
- Team training on the new platform
Unmanaged EDI accumulates risk quietly: staff turnover, configuration drift, missed compliance changes. This service scopes ongoing managed support around your environment and support needs. You and DivIHN agree on responsibilities and service levels before work begins.
- Trading partner onboarding and profile management
- Workflow setup and business process implementation
- Report development and operational analytics
- Reskilling and coaching for existing and new EDI staff
- Map maintenance and new map development
- Certificate management, AS2, AS4, SFTP
- Integration maintenance across connected systems
- SLA-based incident management
- Disaster recovery support
Coverage Gap Comparison
Most EDI health checks stop at a technical pass or fail. This one shows you what that leaves out.
