Digital Strategy
& Transformation

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Digital transformation strategy designed to optimize impact
and value for your Clients, Employees, and
Shareholders; Strategies that can be brought
to fruition working through the five components
of a robust digital business; Strategies
implemented in a holistic manner with
Applied Enterprise Architecture

Value to you from our Digital Transformation Solutions and Services will be realized in three areas – Strategy Development, Transformation Architecture and Design, and Transformation Implementation, all through active collaboration amongst your executives and professionals, DivIHN advisors and consultants, and select external SMEs for specialist advisory inputs.

Value Protection and Creation is at the heart of all Business Strategies, value for Clients, Employees, and Stakeholders. When businesses change or create new Business Strategies the triggers could be as varied as desire for change, prevention/ escape from/ or intent to cause disruption, seizing opportunities unlocked by Technology, etc. The trigger determines the nature and pace of response required, and that may be tempered only by the reality of the culture, history, and resources of the business.

Digital strategy & transformation is best developed in synchrony with the Business Strategy as it enables/ impacts and does not just flow from the Business Strategy, in many cases; however, most mainline businesses have existed for a long time and Digital Strategies have to accommodate/ leverage existing resources and capabilities while planning for overcoming restricting factors that have accumulated over years. Recognizing and addressing the sources of Value Enhancement and those of Value Diminution will help develop the Digital Strategy that will stand the best chance of being converted to actions that deliver measurable positive outcomes.

Sources of Value Enhancement and Value Enhancement and Value Diminution can be found in Internal Operations, Customer Relationships, Products and Services, Data, and Team. These five are also the areas that we need to focus on while building a strong Digital Business.

Digital Strategy Advisory

When you are entrusted with charting the path of digital progress/ transformation for your organization and help your business achieve the goals, it is good to engage proven experts to work with you and get the Digital Strategy and Plans right; even if you are eminently capable of handling it all by yourself and with internal resources, it is a good practice to invite inputs from outside your box.

digital strategy & transformation

Strategy design requires not only a thorough grasp of the Business Objectives, Business Drivers, Business Strategy, Technology Vision, and Market Opportunities but a nuanced and detailed understanding of the internal resources and capabilities, including internal operations, products/ services, customer relationships, team, culture, data, applications, and technology assets. Larger the organization, the more complex the project.

We recommend an educative collaborative approach to developing the Digital Strategy. In a typical Strategy Advisory engagement, we would expect to follow the initial information gathering exercise with workshops designed to bring all stakeholders to a common approach to strategy development.

Our team includes Senior Executives with proven expertise and thought leadership in Digital Strategy and Digital Transformation. We can provide their services either on a retained advisory mode or in a complete project mode where we help develop the Strategy and Plans working together with you and your team. The team may include technical experts and subject matter experts for carrying out assessments of various internal resources and capabilities.

Transformation End State and Transition Architectures & Roadmaps

Driving to measurable positive outcomes for our Clients, we translate Strategies in to actionable Architectures and Plans. Our Transformation End States are often presented in the format of Blueprints and Roadmaps. Blueprints are high-level visual representations of the tangible components of the Future State Architecture. There may be one Blueprint reflecting an end-state or several reflecting transitional architectures of various assets. Roadmaps are a key deliverable of the transformation project and a fundamental part of Strategic Planning and Enterprise Architecture. They allow IT and the businesses to map out a series of actions that are required to move from where it is today, to where it wants to go; those actions turn into plans. Roadmaps enable organizations to use Enterprise Architecture to tie Strategy to prioritized initiatives, and deliverables.

Applied Enterprise Architecture

We believe that sound enterprise architecture, which is built on analysis of Business, Operational Processes, Systems and Technology for their alignment and mutual impact, is the best approach for enabling the business to transform through technology. Our Enterprise Architects have deep experience in the development of Future State and Transitional Architecture Blueprints. The Enterprise Architecture process yields structures and guidance which can help organization most effectively leverage people, process and technology investments to achieve its business objectives. From the IT perspective, Enterprise Architecture is a well-defined practice for conducting multiple levels of analysis, design, planning, and implementation for the successful development and execution of strategy.

digital transformation strategy

Solution Architecture

Our Solution Architecture practice focuses on bringing to bear expert resources across multiple technology domains to architect end-to-end solutions that meet a specific set of business requirements. Solution projects often begin with business requirements definition before moving into an architecture phase. A solution architecture is an orchestration of current or future applications (systems), data architectures, infrastructure technologies, and functional capabilities in harmony with the current or future state enterprise architecture for the purpose of meeting business requirements. Solution projects always reflect relevant technology guiding principles and imperatives. At times, a solution must be architected within the current enterprise technology landscape. In other cases, the solution architecture may drive change in the technology ecosystem. DivIHN’s experienced team provides solution architectures that make holistic sense with an emphasis on what is best for the business

System Architecture

A system architecture is a set of conventions, rules, and standards employed in a computer system’s technical framework, plus customer specifications. System developers follow the architecture in designing or integrating the system’s various components (such as hardware, software and networks). Our experienced Architects will work to deliver system architecture assessment that establishes the organization-wide roadmap to achieve optimal performance of its core business processes. Before the system architecture can be properly reviewed, we must define the Criteria for the assessment. These Criteria have a strong dependency of the goals and objectives of what has to be achieved with that that architecture.

Technical Architecture

A Technical Architecture is the next step in increasing technical specificity following a solution or system architecture. Written for a technical audience, it must satisfy the business requirements as documented in a system’s business requirements document. Our Architects will assist in defining the functionality to meet technical, operational and transitional requirements described in the functional specifications. The goal of this Technical Architecture is to define the technologies, products, and techniques necessary to develop and support the system, and to ensure that the system components are compatible and comply with the enterprise-wide standards.

Technical Design

A technical design takes the technical architecture to a component-level design that is agreed between software architects and software developers. It describes how the system will be built to meet the functional design. It contains detail and terminology not appropriate to business customers but needed by developers. It might incorporate screen layouts, database table and column names, communication protocols and file formats, server and operating system versions and dependencies. It should be detailed enough to enable code, configurations, unit tests and technical documentation work to begin.

Program Management

We stand by the Architectures, Plans, and Designs that we develop and help implement the overall program through our Program Management service. A DivIHN Program Manager provides oversight, monitoring and the controlling of several related projects. Our clients use this oversight to support project-level activity to ensure the program goals are met. While each project may also have a Project Manager, the Program Manager provides a decision-making capacity that cannot be achieved at project level. In a program, there is a need to identify and manage cross-project dependencies and to have sufficient insight into the risks, issues, requirements, design or solution to be able to orchestrate the program as a whole. Our Program and Project Managers are notably adept at integrating resources of multiple backgrounds and organizations, often with disparate organizational cultures and governance requirements into an effective whole.

digital transformation services