ServiceNow – Run

Maintenance & Support

After implementing ServiceNow in the Cloud, most organizations require additional assistance with certain minimal maintenance and support activities, such as system administration, monitoring, report development, analytics, integration points, new business processes, workflows, etc. DivIHN offers the services of ServiceNow System Administrators. ServiceNow Implementation Consultants, and ServiceNow Developers to augment your team for these activities. DivIHN offers several engagement models to work within your budget and maximize the value of the services.

Fractional Services

Our Fractional Services model allows clients to benefit from our team of certified ServiceNow professionals without having to pay a full time employee. Under this model, you hire DivIHN for a minimum of 50 hours per month on a remote working basis. This helps optimize your allocated budget.

Outsourcing

DivIHN can take complete responsibility for delivering ServiceNow maintenance and support services, which allows your IT staff to focus on your core business applications. Our costs are typically lower because our consultants have multiple ServiceNow-related skills, such as system administration, implementation, integration and development. We can keep the team size small and pass on the savings to clients.

Time and Materials

This is a “traditional” staffing model in which clients hire a DivIHN professional on a contract basis and manage the consultant’s activity directly. Our consultants can work on-site or remotely, as per your requirement.

On-Demand System Administration

Clients benefit from our team of certified ServiceNow professionals without having to pay a full time employee. Under this model, you hire DivIHN for a minimum of 50 hours per month on a remote working basis. This helps optimize your allocated budget.

Staffing

This is a “traditional” staffing model in which clients hire a DivIHN professional on a contract basis and manage the consultant’s activity directly. Our consultants can work on-site or remotely, as per your requirement. We offer multiple staffing options from hourly contracts to temp-to-hire resources.

Think

By measuring the current state and analyzing the desired state, we help clients assemble a pragmatic service adoption roadmap for ITSM as well as other service management areas in an enterprise, including HR, finance, marketing and field service.

Build

A phased implementation of ServiceNow (ITSM/ITOM, as well as Enterprise Service Management modules) is a best practice and has been a proven strategy for success in our experience.

Run

DivIHN offers the services of ServiceNow System Administrators. ServiceNow Implementation Consultants, and ServiceNow Developers to augment your team for these activities.

DivIHN Integration Inc.

2800 W. Higgins Rd, Suite 240 Hoffman Estates, IL 60169

Call 847.882.0585
Fax 847.841.3796
Email info@divihn.com