ServiceNow help the modern enterprise operate faster and be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services.
Everything can be delivered ‘as a service’ in ServiceNow. A system where people, across the enterprise, engage to get work done. To rapidly create new services, deliver the services at record pace, and more importantly – manage the services.
Service management is a discipline for the entire enterprise. With roots in IT, the ServiceNow service management solutions address all the service domains of modern enterprises including human resources, facilities, and finance. IT started it for themselves, then went on to prove it is possible to apply service management to use cases outside of IT. And by doing so, successfully deliver a modern service experience.
Salesforce, a global leader in CRM solution is cloud based and it doesn’t require a team of IT Experts to set up or manage. Today, Salesforce’s Customer success Platform provides groundbreaking cloud services for sales, service, marketing, community, analytics, apps and the internet of things.
Salesforce is the fastest growing top 10 software company in the world and has been ranked as one of the world’s most innovative companies by Forbes for five years in a row.
Salesforce empowers companies to connect with their customers in a whole new way, run their business from their phones, create one-to-one customer journeys and make smarter, more predictive decisions from anywhere in real-time.
IBM Social Business technology is easy to use but solves complex challenges. More automation means more time to engage customers and communities. Business users get simplified tools for new insights.
With powerful collaboration tools and social platforms, IBM Social Business solutions give you new ways to work. People can share content, conversations and work from almost any device with high security. It provides analytics-powered communities and profiles with files, blogs, wikis, document co-editing, forums, activities and meetings.